We never want our customers to feel they are treated unfairly, so our refund policy is simple: If you’re ever unhappy with CompanyOn, for any reason, just contact our support team and we’ll take care of you.
Examples of full refunds we’d grant.
If you were just charged for your next month of CompanyOn, but you meant to cancel, we’re happy to refund that extra charge.
If you forgot to cancel CompanyOn a couple months ago, and you haven’t used it since then, we’ll give you a full refund for a few back months. No problem.
If you tried CompanyOn for a couple months, and you just weren’t happy with it, you can have your money back.
Examples of partial refunds or credits we’d grant.
If we had extended downtime (multiple hours in a day, or multiple days in a month) or you emailed customer service and it took multiple days to get back to you, we’d issue a partial credit to your account.
Get in touch
At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Send us a note, tell us what’s up, and we’ll work with you to make sure you’re happy.
Changes & questions
CompanyOn may update this policy once in a while—we’ll notify you about significant changes by emailing the account owner or by placing a prominent notice on our site.
Questions about this policy? Get in touch and we’ll be happy to answer them!
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