Here are the most common questions we receive from our customers about CompanyOn.

Solo practitioners

Getting
Started

How do I get started with CompanyOn?

All you need to do is to sign up here for your free trial. Once the 14-day trial period ends, your credit card on record will be charged automatically based on the plan you chose. Unless you cancel your trial, all data entered during this time will not be lost and you will continue to have access to it. To learn more about how we safeguard your data, please review our terms and conditions.

CompanyOn includes several built-in tools, a hassle-free scheduler, an intuitive electronic charting system, an ever-growing set of online forms to better engage, communicate and care for clients, a complete billing processing system that includes automated invoicing, online processing payments, expense tracking, and financial reports.

Check out these overview videos to learn more about every tool at your disposal within CompanyOn.

What kind of setup is required to get started?

As a cloud-based platform, all you need to do once you subscribe to our services is to enter the information of your business and services and start adding the contact information of your clients. That’s it! You can then start creating appointments, record client care, and process payments for your services right away!

See how easy it is to set up your account here.

 

How much does it cost?

The annual subscription rate is $359.00 for our Solo Practitioner plan and $599.88 for our clinic plan.  Learn more about our plans here. 

We offer discounts to members of the Canadian Association of Foot Care Nurses and multi-year discounts for qualifying prepaid CompanyOn subscriptions. Please contact us at [email protected] to learn more.

Why CompanyOn is so affordable compare to similar platforms?

Yes, CompanyOn offers everything you need at a price point that won’t break the bank.

Here’s how it works: CompanyOn’s cloud-based infrastructure dynamically grows and shrinks to fit the platform’s needs. This extensive scalability means that CompanyOn saves money during off-peak hours and can pass on these savings to you, our customer.

That’s just one of the many benefits that CompanyOn offers.

Does CompanyOn offer a free trial?

Yes! You get a 14-day free trial of CompanyOn. All you need to do, is to sign up here.

How is CompanyOn different from other practice management systems?

CompanyOn was built by healthcare practitioners for healthcare practitioners, keeping in mind not only business solutions but also professional obligations.  Our built-in processes help our customers meet privacy and confidentiality and documentation requirements.

 

Can CompanyOn migrate data from another platform to its system?

Yes, you can migrate your data from a different platform with us. Please contact us at [email protected] to learn more about your particular needs and how we can help you migrate your data to CompanyOn.

 

Which medical fields do you support?

Our platform can be used by any healthcare provider, no matter their professional field.

 

Do I need an app to use CompanyOn on the go?

CompanyOn is a cloud-based platform that can be accessed from anywhere, on any device at any time without downloading any app. All you need is an internet connection, a browser, and your credential to access CompanyOn.

 

Data Safety

Where are your servers located?

This Site is operated in Canada and servers are located in Canada. If you are located in the European Union or elsewhere outside of Canada, please be aware that any information you provide to us will be transferred to Canada. By using our Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

What kind of data can I enter into CompanyOn?

All content posted on the Service must comply with Canadian copyright law.

 

The Company claims no intellectual property rights over the data or material you provide to the Service. All content and data uploaded are confidential and remain yours. Please review our terms and conditions to learn more.

Is my CompanyOn data safe in the cloud?

Yes. Keeping customer data safe and secure is a huge responsibility and a top priority for CompanyOn. We work hard to protect our customers from the latest threats. We store all our own sensitive information on the same servers our customers do. We don’t want our information compromised, so we’re motivated by self-preservation as well. Aligning our goals with your goals is the best way to see eye-to-eye on the need to keep everything as secure as we can. Please review our security protocols and terms and conditions of use. to learn more about how we protect your data.

What happens with my data within the platform if I retired or no longer have a business?

If you retire or no longer have a business, you will be able to export the data you have entered within your account to an external device if you want, before canceling your account, or you can request to have your account converted to a “data storage only” plan, if you would like us to store your clients’ records for as long as your provincial legislation requires you to.

Please contact us at [email protected] to learn more about our data storage plan fees.

Subscription 

How much does CompanyOn cost?

The monthly price for our solo practitioner plan is $29.99 or $324.00  (10%off) annually. The monthly price for our clinic 1 plan is $49.99 or $540.00(10% off) annually.

We offer special discounts to members of the Canadian Association of Foot Care Nurses and multi-year discounts for qualifying prepaid CompanyOn subscriptions.

Learn more about our plans here.

What payment options do you accept?

We accept credit card payments only. Your credit card will be charged automatically based on the plan chosen afterward.

Cancellation

What are your cancellation fees?

There are no cancellation fees. You may cancel your subscription at any time, but we don’t offer pro-rated refunds. To learn more about our refund policy, please click here.

    Support

    Do you offer onboarding sessions for new users?

    Yes. Our main goal is to make sure CompanyOn meets your needs. We want to make sure the adoption of our platform is optimal and for that reason, we offer demos and onboarding sessions for as long as you need them. Just email us at [email protected] to book yours.

    Where can I get help?

    We provide free support to all of our customers. You can seek assistance via our chatbot and/or by contacting us at [email protected]ompanyon.ca

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