The Importance of SOAP Notes for Massage Therapy



As anyone involved in the healthcare industry knows, the value of accurate, consistent documentation cannot be overstated. Whether you’re a massage therapist or other healthcare professional, the need for detailed notes on each patient encounter is a fundamental part of providing effective treatment. One essential tool in this documentation process is SOAP notes. Developed as part of the problem-oriented medical record, SOAP notes offer a structured method for recording the essential information from each patient visit.

The utility of SOAP notes for massage therapy, in particular, is immense. As a massage therapist, you need to track a wide range of information. You have to document each massage therapy session, keeping track of your client’s condition, their pain scale, their response to treatment, and many other pieces of data.

soap notes for massage therapy

SOAP Notes Explained

SOAP stands for Subjective, Objective, Assessment, and Plan, the four sections of a SOAP note. They provide a complete picture of a client’s progress and their treatment plan.

  • Subjective Component: This involves the client’s description of their pain or discomfort. The therapist records the chief complaint and any other relevant subjective information.
  • Objective Component: Here, the massage therapist records objective data, such as observed posture, point tenderness, or any other physical findings.
  • Assessment Section: The therapist documents their professional opinion about the client’s condition and how they responded to the massage treatment.
  • Plan: This involves documenting the proposed treatment plan, including future massage therapy sessions and any recommendations for at-home care or lifestyle modifications.

The Importance of SOAP Notes in Massage Therapy

The American Massage Therapy Association advocates for the use of SOAP notes for massage therapy. It’s not hard to see why. Massage therapy SOAP notes provide a multitude of benefits:

  1. Effective Communication Among Healthcare Professionals: SOAP notes allow for clear communication between healthcare providers, ensuring every professional involved in a client’s care can understand the treatment plan and progress.
  2. Enhanced Client Care: Detailed notes lead to better treatment plans and improved patient progress, as they provide a comprehensive understanding of the client’s condition, responses, and progress.
  3. Legal Protection: In case of legal concerns or insurance audits, well-documented SOAP notes for massage therapy can serve as an essential record.

SOAP Notes and CompanyOn: A Perfect Match

CompanyOn is a leading provider of practice management tools, including SOAP note functionality. Our platform caters to various health care providers, including massage therapists. Here are a few reasons why our massage therapy software stands out:

  • Ease of use: Our platform is intuitive, making writing SOAP notes less time-consuming.
  • Customization: Our SOAP note format can be tailored to fit your specific needs, whether you’re documenting a full body Swedish massage or orthopedic testing.
  • Digital Accessibility: With electronic SOAP notes, you can access and update your client’s records anytime, anywhere.

Implementing SOAP Notes in Your Massage Therapy Practice

Before you start integrating SOAP notes into your massage therapy practice, there are a few crucial points to keep in mind.

  • Client Response: An essential aspect of SOAP notes is documenting the client’s response to the massage treatment. It’s crucial to note down how they felt during and after the therapy.
  • Detailed Notes: When it comes to SOAP notes, detail is key. Writing detailed SOAP notes means describing all the specific changes in the client’s condition, pain scale, and treatment plan.
  • Consistency: Maintaining a regular habit of writing SOAP notes for every massage session is vital. Consistency in taking SOAP notes ensures that no critical details are overlooked.

Advantages of Digital SOAP Notes

With the advent of massage therapy software like CompanyOn, SOAP notes have gone digital, and this transition offers several advantages:

  • Easy Access: Digital SOAP notes are readily accessible, no matter where you are. You can quickly pull up your client’s records during any patient encounter.
  • Safe and Secure: Electronic SOAP notes are stored securely, ensuring your clients’ information is protected.
  • Efficient: With digital SOAP notes, the process of documenting massage therapy sessions becomes faster and more efficient, as it reduces the need for physical paperwork.

Importance of Training and Resources

To create effective SOAP notes, proper training is essential.

  • Writing SOAP Notes: Learning to write SOAP notes efficiently takes practice. Consider workshops, online courses, or resources provided by the American Massage Therapy Association.
  • Understanding SOAP Format: The SOAP note format should be thoroughly understood by all massage therapists.
  • Utilizing Practice Management Tools: Using practice management software like CompanyOn can make taking SOAP notes less time-consuming. The platform provides a user-friendly interface, making it easier for therapists to take notes.

Massage Therapy Services and SOAP Notes

In the context of massage therapy services, SOAP notes play a critical role.

  • Client’s Progress: They allow therapists to track a client’s progress over time, providing an overall view of the client’s condition and response to treatments.
  • Treatment Plans: SOAP notes enable massage therapists to plan and adjust treatment protocols according to the client’s response.
  • Collaboration: SOAP notes also enable effective communication with other healthcare professionals involved in the client’s care.

How CompanyOn Supports Massage Therapists

CompanyOn is designed to support massage therapists and their specific needs.

  • Comprehensive Documentation: The platform provides various tools to document client intake forms, progress notes, and SOAP notes for massage.
  • Streamlining Practice Management: From medical billing to client records, CompanyOn helps manage your practice efficiently.
  • Continuous Support: The team behind CompanyOn is always ready to assist you. From helping understand the subjective section to the objective section of a SOAP note, we are here to support you.


In a world where efficiency and effective communication are paramount, using SOAP notes for massage therapy is a no-brainer. By standardizing the documentation process, SOAP notes ensure you provide the best care to your clients. And with a platform like CompanyOn, the process becomes even simpler. Take the step towards better documentation today, and let CompanyOn guide the way.

Remember, in the world of healthcare, thorough documentation is not just an option; it’s a necessity. Let’s make it as easy and effective as possible with SOAP notes, and trust CompanyOn to facilitate the process.

Ready to make the switch?

Try Our Platform Free for 14 days.

See CompanyOn in Action

Schedule A Free 1:1 Personalized Demo